2026–2027 Academic Year Has Begun

The 2026–2027 academic year has begun. Students, parents, and educators can now create and continue their Progress Diaries in the new school-year section.

Technical Questions

Installation Problem

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03 Aug 2013 08:12 #11538 by swathi12dec
Installation Problem was created by swathi12dec
Hi,
I got my Software package today. My disk didn't work with my both the laptops it says as blank DVD. I didn't get what I ordered. I ordered starting package but I just received only the software. I was very disappointed by this. Please help with this.

Swathi

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04 Aug 2013 21:39 - 04 Aug 2013 21:40 #11541 by andreasro
Replied by andreasro on topic Re: Installation Problem
Hi, Swathi!

We are sorry for this. And as we talked on Facebook, although we solved the installation problem online, you shall soon receive a new package with new installation disc and the materials missing from the Starter Package that you bought.

Now that your software is working and after you receive the keyboard we'd love to hear how to help your 2 children in learning. Just open a progress diary here and Hellene and each of us available will guide you through it.


Andrea Sandu
President of Soft Mozart PTO
Last edit: 04 Aug 2013 21:40 by andreasro.

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