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Technical Specs

Letter to people who are afraid of computer technology

krutikov62

We’ll be honest with you: even though “Soft Way to Mozart” ® heavily relies on computer technology, hundreds of music teachers and thousands (soon to be millions) of music lovers who are using it all around the globe are far from being technically literate people. WE manage. YOU will, too! Yes, of course, among us there a few computer geeks.  They are definitely popular in our community and as soon as you find them, don’t let them out of your sight!  Sometimes we have technical questions. Sometimes!  But not most of the time because despite our fears and phobias, computers today are winning and getting into every house . . . room, closets, backyard, doghouse . . . Well, you get the point.

Sometimes computers are very capricious creatures: they easily get different viruses and infections, they can be “overloaded,” tired, get ill to the point that they need “medical” attention.  All of or sudden they can give up on us. It happens. But nowadays finding technical support here and there and everywhere is not such a big deal. You are not going to be left in the middle of a desert. And on our site you are going to be supported also. So you are safe!

Our software portion of the program works with computers as old as 10 and as young as newborn. It works with window 98 and windows 7 and with all the “animals” of Mac. You don’t have to run to Best Buy or another computer store to buy a brand new model for our program.  In fact, we recommend the complete opposite:  find an old computer for your music lessons – a computer that has decent graphics and sounds (most of them have do). Most importantly, get a computer you are not using very often. Why?

Because we want your piano lessons to be a peaceful, enjoyable, no hurry-scurry EXPERIENCE. If every time you have a music session, you have to run around your computer (that you use for many different other things) and digital keyboard/piano, looking for the cable to connect them and frantically moving from one place to another, you are not promoting your music literacy.

Of course, if you have only one working computer in your house, it’s OK to use it for music sessions, too. But keep in mind one simple thing. Our “Soft Way to Mozart” ® program is like a piano teacher in your house and it needs a little space.  If you want this teacher to be available for you 24/7, create a little piano + computer work station somewhere in a quiet place. If you use just a keyboard and a laptop, it won’t take up much of the space in your home.

If you have never had any piano lessons before or you have very little knowledge about playing the piano but have always dreamed of owning a grand piano, think twice. Decide which experience you are willing to get: the experience of SUCCESSFUL piano learning or the (maybe as successful) experience of piano dusting. The excitement about the grand piano won’t last more than couple of months – then this large piece of useless furniture will take up a big chunk of your space forever. Why do you think putting a piano on the street in New York is so popular?  True, anyone can come by and play it, but more importantly, it’s no longer taking up room in someone’s tiny apartment!

We are saying this not because we don’t like acoustic pianos, especially grands.  We do! In fact, our entire system of learning is focused on getting students to the point that they will be able to sit and play any acoustic piano with paper sheet music on the stand. But we also know that the success of learning ANYTHING is based on interaction. Our minds are built that way:  we don’t like having more questions than answers when it comes to learning something new. So, why go against our own nature?

In fact, for centuries PRIVATE piano lessons have been and still are the most effective music lessons  exactly for the same reason: because they are the most intensively interactive (sometimes, the interaction between piano teacher and a student is too intense, though. Being afraid of computers is NOTHING compared to that!)

Again, don’t misunderstand us:  the last thing we want is to dismiss a piano teacher and replace her with a machine! We just want you to have the answers to all your immediate questions about playing your piano and reading music as you progress (sophisticated questions can wait till the next visit with your teacher). We want you to have a wonderful, positive, successful and fruitful experience with music education – that’s all.

So, grand pianos rule! But somewhere in the background, there has to be at least a small keyboard connected to a computer. And our “Soft Way to Mozart” ® program has to be loaded and ready, of course—ready to teach you how to love to play.

Troubleshooting for the most common technical problems that may arise while using “Soft Way to Mozart” ®piano learning software.

In the following bulleted list you can find the most common problems that may arise while using “Soft Way to Mozart” ® games, followed by numbered lists of possible solutions. If you have trouble, locate your problem and use the first tip related to your case. If it does not remove the problem, return to the list and use the next tip, and so on. If that still does not help, try to use all of the tips together.

Many of technical issues are solved by tuning the “Soft Way to Mozart” ® environment using Soft Mozart Tuning program. Close any running “Soft Way to Mozart” ®game, run the Soft Mozart Tuning program, change the needed parameters and close this program. Now you can try to run any “Soft Way to Mozart” ® game in the changed environment.

  1. After start-up, a “Soft Way to Mozart” ® program exits with a message "Can't Create A GL Device Context," "Can't Create A GL Rendering Context," "Failure to find a suitable pixel format."
    1. Run the Soft Mozart Tuning program to set a lower screen resolution for the “Soft Way to Mozart” ® system, for example, 640 x 480.
    2. Check your display setting and set it manually to 16-bit color (usually named as High Color).
  2. The motion of images is jerky. Objects are jumping instead of moving smoothly.
    1. Run the Soft Mozart Tuning program to set a lower screen resolution for the “Soft Way to Mozart” ® system, for example, 640 x 480.
    2. Check your display setting and set it manually to 16-bit color (usually named as High Color).
    3. Run the Soft Mozart Tuning program and uncheck "Full screen mode."
  3. The picture freezes.
    1. Run the Soft Mozart Tuning program to set a lower screen resolution for the “Soft Way to Mozart” ®system, for example, 640 x 480.
    2. Check your display setting and set it manually to 16-bit color (usually named as High Color).
    3. Run the Soft Mozart Tuning program and uncheck "Full screen mode."
  4. The colors of the picture are distorted and unclear; everything is greenish.
    1. Check your display setting and set it manually to 16-bit color (usually named as High Color).
    2. Run the Soft Mozart Tuning program and uncheck "Full screen mode."
  5. You do not hear any music sounds.
    1. Check your system sound volume. Set the general volume and MIDI playback volume to the maximum.
    2. Run the Soft Mozart Tuning program and assign a correct device for the sound output. It may be a sound card or Microsoft wave table. If you have chosen an output to an external MIDI device, check the connection and follow your manual for the correct sequence to connect that device. If you do not see any sound output device on the list, it means that your computer has no devices at all.
  6. There is no reaction on the game from the piano keyboard or digital piano.
    1. Check the MIDI connection between the computer and piano keyboard. Attention: Connect the MIDI cable "In" plug to the "Out" MIDI socket of the keyboard. Connect the cable "Out" plug to the "In" MIDI socket of the keyboard.
    2. Run the Soft Mozart Tuning program and assign a correct device to the MIDI input.
    3. Switch off the piano keyboard and restart your computer. Switch on the piano.
  7. There is a noticeable delay of a game reaction to piano key pressing.
    1. Switch off the piano keyboard and restart your computer. Switch the piano keyboard on only after the computer is restarted.
    2. Run the Soft Mozart Tuning program to set a lower screen resolution for the “Soft Way to Mozart” ®system, for example, 640 x 480.

If you didn't find the correct solution for your case, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. for technical support.