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Soft Mozart Academy begins on September 15/Академия Софт Моцарт начинает работу 15 сентября/Soft Mozart Academy begins on September 15/Soft Mozart Academy begins on September 15

Only 106 days left until the Butterfly Ball 2026!
До «Бала Бабочек – 2026» осталось всего 106 дней!
¡Feliz inicio del año académico 2025–2026!
La Academia Soft Mozart empieza el 15 de septiembre.
¡Solo quedan 106 días para el Baile de las Mariposas 2026!

Technical Questions

Unable to Activate Softeware

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22 Sep 2015 10:41 #20857 by sharryhuang
Unable to Activate Softeware was created by sharryhuang
I purchased Window 12 month Subscription, sent the mail with Site Code to ask for Site Key.
After I got Site Key, Open Gentle Piano, enter Site Key and I can enter Gentle Piano.
But when I clicked F, select/open an Album, it showed the messages related to "no authorization".
Then Gentle Piano got close. When I open Gentle Piano again, it asked me to enter Site Key with different Site Code.

Now the Site Key is not working anymore.
Now I can't use software and will site key still count?
Who can help me?

Sharry

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22 Sep 2015 10:57 #20858 by hellene
Replied by hellene on topic Unable to Activate Softeware
Sharry, do you have Skype?
Please, find me as olenka.hiner
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22 Sep 2015 11:22 #20859 by sharryhuang
Replied by sharryhuang on topic Unable to Activate Softeware
Hi Hellen,

I do have skype.
I already added you as contact.
Can I call you?

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22 Sep 2015 12:40 #20860 by hellene
Replied by hellene on topic Unable to Activate Softeware
Sharry, it seems like everything works. Keep me posted!
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22 Sep 2015 12:42 #20861 by sharryhuang
Replied by sharryhuang on topic Unable to Activate Softeware
I tested several songs. It is working now.
Thank you so much for quick help.

Sharry

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