SoftMozart installation failed

Please help me out with the installation!

I've just installed a SM software on my computer,i can open the program and i see the list of links to the games ,but i can not open the Not Duration School game and the Fruit Lines game.It says that i am not authorized .The other games are working fine.Thank you in advance.

Thank you Helen for your help,but the problem still exist.I dont have any antivirus software on my laptop at this moment,and i can not install the Note duration school and the Fruit lines school component of the SoftMozart program.The other components are working.Thank you in advance.

ildiko wrote: Thank you Helen for your help,but the problem still exist.I dont have any antivirus software on my laptop at this moment,and i can not install the Note duration school and the Fruit lines school component of the SoftMozart program.The other components are working.Thank you in advance.

Dear Ildiko,
If you do not have anti virus, you have Windows Firewall by defult - please go to control panel - system and security - windows firewall.
You have to have anti-virus in order to run your computer and our program properly.
The best anti-virus that works with our system, will help you and it is free is AVAST.

I have done the following:i switched off the Windows Fierwall and i have installed the AVAS antivirus.Than i have tried and tried to reinstall the SoftMozart program ,but the results are the same:Note duration school and fruit lines school does not working.

ildiko wrote: I have done the following:i switched off the Windows Fierwall and i have installed the AVAS antivirus.Than i have tried and tried to reinstall the SoftMozart program ,but the results are the same:Note duration school and fruit lines school does not working.

Set 'open normally' option in your AVAST anti-virus, please.

What happens when you try to open them? Are they actually in your computer? Run a search for the note duration game from your start bar, how many did it find? How big is the file? Ensure you don't have an empty file.... My computer lost a short cut from the file to the game so I pinned them to my start bar and now I can play them both. I am sure I could fix it but this works for me
As to the avast, you need to tick the little box that says something like " open normally as well as the little box that says always do this for this program.