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Our Promotion
Soft Mozart Academic Concert Extended Through June 30 (16 Jun 2025)
Thanks to many requests from participants, the concert is extended through June 30!
USB/MIDI Cable w/product?
- QueRiquita
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hellene wrote:
QueRiquita wrote:
i know it's a stretch, but it would have been soooo nice to have had a plug and play usb/midi cable
not only did i have to wait almost two months to finally get one (deciding on the product, ordering, waiting, receiving the product, then all the time it took before i realized i needed something, realized what that something was, found it, ordered it and got it in) but it came today and i've spent ALL DAY trying to get it to work - with no success. i am so ready to get the kids playing so this was a total crush. anyway, just venting while wishful thinking
Would you like us to help you?
Please, send us your phone number at admin @ softmozart.com and someone will get with you on that shortly.
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- Mandabplus3
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AGV is a free anti virus program you can see if you run it by typing it into your search box under the start menu. If it finds something then we recommend you switch to Avast ( also free). There is a conversation about it on the forum here somewhere....
But first you need to get the computer and keyboard talking!
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- QueRiquita
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- accionpiano
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Many parents in our school have problems with other brands.
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- QueRiquita
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here is the email:
Dear Customer,
We are sorry about this. Please check the link below which may contain useful information to troubleshoot the issue you may have at hand:
forum.cecompass.com/phpbb/viewtopic.php?f=3&t=37
If you need further technical assistance, please reply back to this email and provide us with information related to your setup so our technical support may further assist you.
If you wish to proceed with a return or exchange, you can use the link below to request a return online:
service.cecompass.com
Once you have submitted the request, our system will send you an email with information on how to send it back. Please make sure your spam filter does not block the email.
Please let us know if there's anything else.
Thank you,
CE Compass.
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