Ok...so this is my first time here and we just purchased this program. It looks wonderful. However, I can't even open the program. Every time I...Ok...so this is my first time here and we just purchased this program. It looks wonderful. However, I can't even open the program. Every time I click on anything, I get a message that reads: Protection violation crypto box not found or contains no valid data. I have emailed customer support but if anyone has any suggestions..I am open to getting help.Show more
helleneDid you insert USB key into your computer?
Is the time on your computer current?11 years ago
KMontanezThank you for your help and also the link to the manual. I am now able to successfully open the programs. Now my problem is that even though my AB...Thank you for your help and also the link to the manual. I am now able to successfully open the programs. Now my problem is that even though my AB cable is attached to both the computer and my keyboard...and the new midi driver is installed from Yamaha...because they had given me an older version, I still am not getting the keyboard to respond with the SoftMozart program.Show more11 years ago
hellenePlease, go to ALL PROGRAMS - Soft Mozart Ind folder - TOOLS - Tuning - MIDI playback
Check, if Yamaha is listed as an option
Here is the video about...Please, go to ALL PROGRAMS - Soft Mozart Ind folder - TOOLS - Tuning - MIDI playback
Check, if Yamaha is listed as an option
Here is the video about how to check the connection: www.youtube.com/watchShow more11 years ago
Is the time on your computer current? 11 years ago
Check, if Yamaha is listed as an option
Here is the video about... Show more 11 years ago