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Cannot generate the Transaction request

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12 Jul 2013 14:35 #11465 by janedm
Replied by janedm on topic Cannot generate the Transaction request
Hello Hellene,

Just to let you know that everything is working now. I received e-mails what to do and all problems are solved. Thank you very much for the support!

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15 Jul 2013 21:19 #11472 by hellene
Replied by hellene on topic Cannot generate the Transaction request
You are welcome, Jane!
Looking forward to working with you!
Back to the Mozart

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08 Aug 2013 04:21 - 08 Aug 2013 04:26 #11549 by juliguli
Replied by juliguli on topic Cannot generate the Transaction request
I am now having the same problem. I am getting the message, "Protection Violation, crypto box not found". I looked through this forum post, I checked my time (it is correct). I have run the marx analyzer. Here is the attached report.

Oh, and my cryptobox does not have the red light on. I have tried all usb ports, also have tried reinstalling, nothing.

screenshots of problem:








Marx report:

File Attachment:

File Name: MA_Report_07Aug13.zip
File Size:29 KB
Attachments:
Last edit: 08 Aug 2013 04:26 by juliguli.

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08 Aug 2013 06:19 #11550 by hellene
Replied by hellene on topic Cannot generate the Transaction request
Juli,
Please, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the report asap.
Give as much information as you can.
Did we send you your prize that you won?
Did you update your program? Everything matters!
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